SHIPPING POLICY

Every Westbagz piece is handcrafted to order, so please allow time for your bag to be made and shipped.

Processing time: 1–3 business days
Shipping time: 10–20 business days (handcrafted-to-order items may take a little longer during busy periods)
Total estimated delivery: 2–4 weeks

Because each bag is made individually, we appreciate your patience — good things take time, and we'd rather send you something we're proud of.

Shipping costs: Calculated at checkout. Free shipping promotions may apply and will be shown at checkout.

Tracking: A tracking number is emailed to you as soon as your order ships. Please allow 3–5 days for tracking to update after dispatch.

Delays: Occasionally carriers, customs, or high-demand periods cause delays outside our control. If your order hasn't arrived within 30 business days, contact us at weststepz.help@gmail.com and we'll make it right.

Wrong or incomplete address: Please double-check your shipping address at checkout. We can't be responsible for orders sent to an incorrectly entered address.

Questions? Email us any time at weststepz.help@gmail.com.

Handcrafted & Worn

What Our Customers Are Saying

★ ★ ★ ★ ★

4.9 / 5 — 2,400+ Happy Customers

More beautiful than the photos

"Knew it was made to order so I expected the wait, and when it came it was even prettier in person. The tooling detail is incredible and the gold clasp feels so solid."

Rebecca M.✓ Verified

Everyone asks where I got it

"Wore it into town and two people stopped me before I even got to my car. It's classy and different — you can feel the quality the second you pick it up."

Denise K.✓ Verified

Gave it to my mom

"Bought it for my mother's birthday and she teared up. She takes it everywhere now and shows all her friends. Best gift I've given her."

Maria S.✓ Verified

The tooling is stunning

"You can tell it's real hand-tooling — the floral detail is raised and clean, nothing printed or flat about it. Way nicer than the mall bags at this price."

Theresa B.✓ Verified

Ordered a second one

"Showed it at Sunday dinner and my sister ordered hers the same night. Now we match. Worth every minute of the wait for this quality."

Nina P.✓ Verified

Wear it two ways

"Love that it works as a handbag AND a crossbody. Top handle when I'm dressed up, long strap when I need my hands free. So versatile."

Ashley N.✓ Verified

Perfect size

"Fits my phone, cards, keys and lip balm with room to spare. Structured so it holds its shape and doesn't flop. Whoever makes these thought of everything."

Wren H.✓ Verified

★ ★ ★ ★ ☆

Takes time but worth it

"It's a bit of a wait since it's made to order, but they kept me updated and the finished bag is genuinely gorgeous. No regrets."

Greg A.✓ Verified

Quality you can feel

"Solid, structured, real gold-tone hardware. This isn't some flimsy bag — it's one I'll carry for years. Every time I hold it I feel put together."

Samantha B.✓ Verified

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SHIPPING POLICY

Handcrafted & Worn

More beautiful than the photos

Everyone asks where I got it

Gave it to my mom

The tooling is stunning

Ordered a second one

Wear it two ways

Perfect size

Takes time but worth it

Quality you can feel

Crafted To Last

Got Questions?

SHIPPING POLICY

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Handcrafted & Worn

More beautiful than the photos

Everyone asks where I got it

Gave it to my mom

The tooling is stunning

Ordered a second one

Wear it two ways

Perfect size

Takes time but worth it

Quality you can feel

Crafted To Last

Got Questions?